The Voice Logger is used to monitor, record and save audio conversations occurring through Analog/Digital/VoIP-based telecommunication lines. Voice Logger automatically records the waves of all the incoming and outgoing calls and provides full-fledged call details like caller number, called number, date, time, type of call, duration etc.
Voice Logger helps to improve service quality of any firm by providing access to all the call details and also the ability to review the conversation taken place with any customer, to ensure that the correct and complete need of the customer is met with. The logged conversation can also be used as proof while overcoming any business disputes.
Being a highly useful device, its application spreads throughout many industries and firms. There are many applicable areas for a Voice Logger such as healthcare, financial sectors, travel and tourism, public security sector, government offices, education and many more.